1. About UXPACIFIC Shop

UXPACIFIC Shop is a global marketplace offering both digital and physical products, including but not limited to:

• Digital products: UI templates, mockups, digital workbooks, downloadable design resources
• Physical products: T-shirts, stickers, badges, printed booklets, and merchandise

These Terms apply to all users worldwide.

2. Eligibility

• You are at least 18 years of age, or
• You have legal parental or guardian consent, and
• You are legally capable of entering into a binding agreement under applicable laws

3. User Accounts & Responsibilities

• You agree to provide accurate, current, and complete information
• You are responsible for all activities conducted under your account or order credentials
• You must immediately notify us of any unauthorized use

UXPACIFIC Shop reserves the right to suspend or terminate access if misuse, fraud, or violation of these Terms is detected.

4. Product Information & Availability

• Product descriptions, images, and pricing are provided for informational purposes
• Digital previews are indicative only
• Physical product colors and finishes may vary due to display or manufacturing differences

We reserve the right to modify or discontinue any product without prior notice.

5. Digital Products – License & Usage

5.1 License Grant

All digital products are licensed, not sold.

Unless explicitly stated otherwise, you are granted a:

• Non-exclusive
• Non-transferable
• Non-sublicensable

license for personal or internal business use only.

5.2 Usage Restrictions

You may not:

• Resell, share, distribute, or sublicense digital products
• Upload products to public or private repositories
• Use products to create competing offerings
• Claim ownership, authorship, or exclusive rights

Violation may result in license termination and legal action.

6. Physical Products

• Physical products are intended for lawful, personal use
• Care and usage instructions must be followed
• We are not responsible for damage caused by misuse, improper handling, or negligence

7. Pricing & Payments

• All prices are displayed in the applicable currency
• Prices may change at any time without notice
• Payments are processed securely through third-party payment gateways

UXPACIFIC Shop does not store sensitive payment information.

8. Shipping & Delivery

• Delivery timelines are estimates only
• International orders may be subject to customs duties, taxes, or import charges
• Delays caused by logistics partners, customs, or force-majeure events are beyond our control

Refer to our Shipping Policy for full details.

9. Refunds, Returns & Cancellations

Refunds, returns, and replacements are governed strictly by our Refund & Returns Policy.

• Digital products: Non-refundable
• Physical products: Replacement only for verified damage, defect, or incorrect delivery

10. Intellectual Property

All content, designs, templates, graphics, logos, and materials available on the Website are the exclusive intellectual property of UXPACIFIC and are protected under applicable copyright and trademark laws.

Unauthorized use is strictly prohibited.

11. Prohibited Activities

• Engage in unlawful or fraudulent activities
• Attempt to compromise website security
• Circumvent digital protection mechanisms
• Misrepresent association with UXPACIFIC

12. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We disclaim all warranties, express or implied, including fitness for a particular purpose and uninterrupted availability.

13. Limitation of Liability

• UXPACIFIC Shop shall not be liable for indirect, incidental, or consequential damages
• Total liability shall not exceed the amount paid by the customer for the relevant product

14. Indemnification

You agree to indemnify and hold harmless UXPACIFIC Shop from any claims, losses, or damages arising from:

• Your violation of these Terms
• Misuse of products or services
• Infringement of third-party rights

15. Termination

We reserve the right to suspend or terminate access, without prior notice, for any breach of these Terms or applicable laws.

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in India.

17. Updates to These Terms

We may update these Terms at any time. Revisions will be posted on this page with an updated effective date.

Continued use of the Website after updates constitutes acceptance of the revised Terms.

18. Contact Information

For any questions regarding these Terms & Conditions:
hello@uxpacific.com
Serving customers worldwide

1. Purpose of This Policy

• Clearly define refund, return, and replacement eligibility
• Prevent misuse, fraud, and unauthorized duplication of digital products
• Set fair expectations for physical merchandise
• Comply with global consumer protection and payment gateway requirements

2. Classification of Products

2.1 Digital Products

• UI templates
• Design mockups
• Digital workbooks
• Downloadable files
• Licensed digital assets

2.2 Physical Products

• Apparel (T-shirts, wearable merchandise)
• Stickers and badges
• Printed booklets and workbooks

Different refund and return rules apply to each category.

3. General Refund Policy Principles

• Refunds are not guaranteed and are governed strictly by this Policy
• Digital products are treated differently from physical products
• All decisions made by UXPACIFIC Shop under this Policy are final

Abuse of this Policy may result in account restriction or permanent refusal of service.

4. Digital Products – Strict No Refund & No Return Policy

4.1 Non-Refundable Nature

All digital products are non-refundable, non-returnable, and non-exchangeable once the purchase is completed.

• Download status
• Access duration
• File usage
• Customer satisfaction or preference

4.2 Legal & Practical Basis

Digital products:

• Are delivered instantly
• Cannot be physically returned
• Can be duplicated once accessed

To protect intellectual property and prevent misuse, refunds cannot be offered.

4.3 Compatibility & Due Diligence

Customers are responsible for verifying:

• Software compatibility
• File formats
• Intended use cases
• Technical requirements

4.4 Exceptions (Extremely Limited)

Refunds for digital products may be considered only if the file is technically corrupted and the issue cannot be resolved through support. Such cases are reviewed individually and do not establish precedent.

5. Physical Products – Replacement-Only Policy

5.1 No Refunds for Physical Products

Physical products are not eligible for refunds once delivered.

5.2 Replacement Eligibility Criteria

• Product is received damaged
• Product is defective due to manufacturing fault
• Incorrect product is delivered

5.3 Reporting Window

Replacement requests must be submitted within 7 calendar days of confirmed delivery.

5.4 Evidence & Verification

• Clear photos or videos showing the issue
• Images of original packaging
• Order ID and shipping details

6. Cases Where Replacement Is Not Applicable

• Change of mind
• Size or color preference issues
• Minor variations in color or finish
• Normal wear and tear
• Damage caused after delivery
• Improper washing, handling, or storage
• Courier delays without product damage

7. Replacement Fulfilment Process

• Replacement will be dispatched without additional product cost
• Shipping timelines depend on availability and location
• Replacement does not reset policy timelines
• No cash refund, store credit, or partial refund will be issued

8. Order Cancellation Policy

8.1 Digital Products

Orders cannot be cancelled once placed.

8.2 Physical Products

Orders may be cancelled only before shipment. Once shipped, cancellation is not possible.

9. International Orders & Customs

• Customs duties, taxes, and import fees may apply
• Customers are responsible for all such charges
• Refusal to pay customs charges does not qualify for refund

10. Chargebacks & Payment Disputes

Customers must contact UXPACIFIC Shop before initiating any chargeback.

• Immediate account suspension
• Cancellation of future orders
• Reporting to payment processors

11. Fraud, Misuse & Abuse Prevention

• False claims
• Repeated refund requests
• Digital product misuse
• Chargeback abuse

We reserve the right to deny service permanently in such cases.

12. Policy Amendments

UXPACIFIC Shop reserves the right to amend or update this Policy at any time. The version applicable at the time of purchase shall govern the transaction.

13. Contact & Support

For refund, return, or replacement inquiries:
hello@uxpacific.com
Serving customers worldwide

1. Scope of This Policy

• All physical products sold on UXPACIFIC Shop
• Domestic and international shipments
• Standard and expedited shipping options (where available)

Note: Digital products are delivered electronically and are not subject to shipping.

2. Digital Products – No Shipping Required

• Delivered via download link, email, or user dashboard
• Delivery is typically instant or within a short processing window
• No physical shipping, tracking, or courier services apply

Digital delivery issues should be reported to support@uxpacific.com.

3. Order Processing Time (Physical Products)

3.1 Processing Timeline

Orders are typically processed within 2–5 business days after payment confirmation.

Processing includes order verification, quality checks, packaging, and dispatch preparation.

3.2 Business Days

• Saturdays and Sundays
• Public holidays
• Unforeseen operational delays

4. Shipping Destinations

UXPACIFIC Shop ships to:

• India (Domestic Shipping)
• International destinations (Worldwide Shipping)

Availability may vary based on product type, destination country, or local regulations.

5. Shipping Methods & Carriers

• Orders are shipped via trusted third-party courier partners
• Carrier selection depends on destination and package size
• Delivery by a specific courier is not guaranteed unless stated

6. Estimated Delivery Timelines

6.1 Domestic (India)

Estimated delivery: 5–10 business days

6.2 International

Estimated delivery: 10–25 business days, depending on destination and customs clearance.

Delays may occur due to:

• Customs clearance
• Weather conditions
• Public holidays
• Force majeure events

7. Shipping Charges

• Shipping charges (if applicable) are calculated at checkout
• Charges depend on destination, weight, and shipping method
• Charges may change without prior notice

8. Customs, Duties & Taxes (International Orders)

• Customs duties, VAT, or import fees may apply
• Such charges are not included in product or shipping price
• Customers are solely responsible for these charges

Failure to pay customs duties does not qualify for refund or replacement.

9. Tracking Information

• Tracking details are shared once the order is dispatched
• Tracking availability depends on courier and destination
• Customers are responsible for monitoring shipment progress

10. Delivery Attempts & Address Accuracy

10.1 Accurate Address Requirement

Customers must ensure complete and accurate shipping details.

10.2 Failed Delivery Attempts

If delivery fails due to incorrect address, unavailability, or refusal, the order may be returned or disposed of and is not eligible for refund.

11. Lost, Delayed, or Damaged Shipments

11.1 Delayed Shipments

Delays beyond our control do not qualify for refunds.

11.2 Lost Shipments

If confirmed lost, we will assist with investigation and may offer a replacement at our discretion.

11.3 Damaged Shipments

Damage must be reported within 7 days of delivery with photo/video proof.

12. Partial Shipments

Orders with multiple items may be shipped separately. Tracking details will be shared for each shipment where applicable.

13. Force Majeure

We are not liable for delays or failures caused by events beyond our control, including natural disasters, pandemics, or government actions.

14. Policy Updates

We reserve the right to update this Shipping Policy at any time. The version applicable at the time of purchase will govern the shipment.

15. Contact Information

For shipping-related inquiries:
support@uxpacific.com
Serving customers worldwide

1. What Are Cookies?

Cookies are small text files placed on your device (computer, mobile, or tablet) when you visit a website. They help websites function efficiently, remember preferences, and improve user experience.

Cookies do not give us access to your device or personal files.

2. Why We Use Cookies

• Ensure the Website functions correctly
• Improve Website performance and usability
• Remember user preferences and settings
• Analyze traffic and usage patterns
• Enhance security and prevent fraud

We do not use cookies to sell personal data or track users across unrelated websites for advertising purposes.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for Website operation and cannot be disabled.

• Page navigation
• Secure checkout
• Payment processing
• Session management

3.2 Performance & Analytics Cookies

• Pages visited
• Time spent on pages
• Traffic sources
• Error messages

This data is anonymous and helps improve Website performance.

3.3 Functional Cookies

• Language preferences
• Region or location settings
• Previously viewed products

3.4 Security Cookies

• Detect suspicious activity
• Prevent fraud and abuse
• Protect user accounts and transactions

4. Third-Party Cookies

We may allow trusted third-party services to place cookies on your device, including:

• Analytics providers
• Payment service providers
• Website infrastructure or performance tools

These third parties are required to comply with applicable data protection laws. UXPACIFIC Shop does not control third-party cookie policies.

5. Cookies & Personal Data

Some cookies may process limited personal data such as IP address, device identifiers, or browser information.

All such data is processed in accordance with our Privacy Policy.

6. Cookie Consent & User Choices

• You may see a cookie consent banner on first visit
• You can accept, reject, or customize non-essential cookies
• You may withdraw consent at any time

Strictly necessary cookies cannot be disabled as they are essential for Website functionality.

7. Managing Cookies Through Your Browser

• View stored cookies
• Delete cookies
• Block or restrict cookies

Disabling cookies may impact Website functionality and user experience.

8. Data Retention for Cookies

• Session cookies (deleted when browser closes)
• Persistent cookies (stored until expiry or deletion)

Retention periods vary depending on cookie purpose and legal requirements.

9. International Users

As a global platform, cookies may be processed outside your country of residence. Appropriate safeguards are implemented to ensure GDPR compliance.

10. Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time. Changes will be posted on this page with a revised effective date.

11. Contact Information

For questions about cookies or data privacy:
hello@uxpacific.com
Serving customers worldwide

1. Scope of Digital Products

This License Policy applies to all digital products, including:

• UI / UX templates
• Design mockups
• Digital workbooks
• Downloadable files
• Design resources and assets

All digital products are protected by copyright and intellectual property laws.

2. License Grant (Not a Sale)

All digital products are licensed, not sold. Upon successful purchase, UXPACIFIC Shop grants you a limited, non-exclusive, non-transferable, non-sublicensable license to use the digital product strictly in accordance with this policy.

Ownership of the digital product remains with UXPACIFIC Shop.

3. Permitted Use

Unless otherwise stated on the product page, you may:

• Use the digital product for personal use
• Use the digital product for internal business or client projects
• Modify the product for your own use
• Use the product in commercial projects where the end result is not resold as a competing product

4. Prohibited Use (Very Important)

You may not, under any circumstances:

• Resell, redistribute, or share the digital product
• Upload the product to marketplaces, repositories, or file-sharing platforms
• Include the product in free or paid downloads
• Sub-license, assign, or transfer the product to third parties
• Claim authorship or ownership
• Use the product to create competing templates, tools, or products
• Use the product in a way that harms or misrepresents the UXPACIFIC brand

Violation of these terms constitutes a material breach of this License Policy.

5. Single User vs Team Use

Unless explicitly stated otherwise, each license is valid for one user or one organization. Multiple users or teams require separate licenses.

Sharing files within an organization beyond the licensed scope is not permitted.

6. No Redistribution of Source Files

Even if modified, you may not:

• Distribute source files
• Share editable versions
• Provide raw files to clients or third parties

End deliverables may be shared only if they do not expose the original licensed files.

7. Attribution

• Attribution is not mandatory unless explicitly required
• Removing or altering copyright notices embedded in files is prohibited

8. License Validation & Monitoring

• Monitor download activity
• Validate license usage
• Investigate suspected misuse

Technical measures may be used to prevent unauthorized distribution or access.

9. Termination of License

This license will automatically terminate if you:

• Violate any part of this License Policy
• Engage in unauthorized distribution or misuse

Upon termination, you must immediately cease use of the product and delete all copies. No refunds will be issued.

10. No Warranty

Digital products are provided “as is” and “as available.” UXPACIFIC Shop does not guarantee compatibility, error-free performance, or suitability for a specific purpose.

11. Limitation of Liability

To the maximum extent permitted by law, UXPACIFIC Shop shall not be liable for damages arising from use or inability to use digital products.

Liability, if any, shall be limited to the amount paid for the digital product.

12. Enforcement & Legal Action

Unauthorized use or infringement may result in license termination, legal action, and claims for damages or injunctive relief.

13. Policy Updates

We reserve the right to update this Digital License Policy at any time. The version applicable at the time of purchase shall govern the license.

14. Contact Information

For licensing questions or permissions beyond this policy:
support@uxpacific.com
Serving customers worldwide

1. General Information Disclaimer

All content available on UXPACIFIC Shop, including text, graphics, images, templates, designs, and descriptions, is provided “as is” and “as available.”

We make no guarantees or warranties that:

• Information is error-free
• Content is complete or up to date
• Products will meet every individual expectation

Use of the Website and its content is entirely at your own risk.

2. Digital Products Disclaimer

Digital products:

• Are provided for creative and professional use
• May require specific software or technical knowledge
• Are not guaranteed to be compatible with all systems

UXPACIFIC Shop does not warrant that digital products will:

• Be free from errors or bugs
• Produce specific results
• Suit a particular business or technical requirement

3. Physical Products Disclaimer

• Designed for lawful, normal use
• May show minor variations in color, size, texture, or finish due to manufacturing or display differences

We are not responsible for:

• Minor aesthetic variations
• Improper use or handling
• Wear and tear over time

4. No Professional Advice

Nothing on this Website constitutes legal, business, financial, or technical advice. Any reliance you place on provided content or resources is at your own discretion and risk.

5. Third-Party Services & Links

Our Website may contain links to third-party services or tools. UXPACIFIC Shop:

• Does not control third-party content
• Does not endorse third-party services
• Is not responsible for third-party privacy practices

6. Limitation of Liability

To the maximum extent permitted by law, UXPACIFIC Shop shall not be liable for any direct, indirect, incidental, or consequential damages, including loss of data, profit, or business interruption.

Total liability, if any, shall be limited to the amount paid for the relevant product or service.

7. Use at Your Own Risk

Your use of this Website, products, and services is entirely at your own risk. We are not responsible for technical issues, incompatibility, misuse, or unauthorized use of digital files.

8. Intellectual Property Disclaimer

All intellectual property rights related to products, designs, templates, content, and branding remain the exclusive property of UXPACIFIC.

9. Jurisdiction & Legal Compliance

This Disclaimer shall be governed by the laws of India. Users are responsible for compliance with local laws applicable in their jurisdiction.

10. Changes to This Disclaimer

We reserve the right to update this Disclaimer at any time. The version published on the Website at the time of access shall apply.

11. Contact Information

For any questions regarding this Disclaimer:
hello@uxpacific.com
Serving customers worldwide